10 Questions You Should to Know about hp printer packaging

@DebB1992

Welcome to the HP Forums 🙂 

I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

As I understand you want to print cardstock,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Did you check if your printer supports cardstock printing?

If you haven't, Click on the link below to check out the supported card type that the Envy 4500 supports and posted a screen shot for you below. I have also posted the link to get to the specifications page for you! I hope that helps

HP ENVY 4500 e-All-in-One and HP Deskjet Ink Advantage 3540 e-All-in-One Printer Series Printer Spec...

That said, here're the steps on how to print:

Paper Type

The first step is to determine what type of paper your printer supports. Some printers may not be equipped to handle the heavy weight of card stock, and trying to print with that type of paper could do damage to your printer. HP recommends reading the documentation that came with your printer, including the owner's manual or user guide, to find out what types of paper your printer can support. LaserJet and OfficeJet printers can typically handle card stock, though others may not. You can also check the printer's data sheet; look for the "Media Weight" to find out what weights of paper it supports, and then compare that to the paper information the packaging of your card stock. After reviewing the recommendations, purchase the recommended card stock.

Adjust Printer Tray

Now that you know your printer can support card stock, adjust the printer settings to essentially inform the printer and computer that you're using heavy paper. Your owner's manual will have more specific instructions, but typically, you'll first have to adjust the printer tray. On the printer's control panel, click "Select" to open the printer menus, and then select "Paper Handling." Scroll up or down the menu to find "Tray." Select "Heavy" or "Card Stock" from the Tray menu. Then close the menus by pressing "Resume."

Printer Settings

You'll also need to change your printer settings. With the document you want to be printed, open on your Windows computer, click "Print" from the File menu. Then click "Properties," and select "Paper" or "Paper Quality." Select "Card Stock" or the weight of paper you're using from the list of paper types, and then click "OK."

Feed the Paper

Some HP printers may allow you to load multiple pieces of card stock into the tray, but to get the best quality, you may have to load the card stock manually. Look at the card stock to make sure there are no nicks and the paper is not curled or otherwise damaged. If it is, the paper may not feed properly. Also, check your printer's documentation to find out whether the card stock needs to be fed through a particular tray on your printer. On the LaserJet 4200, 4300 and 9500 series printers, for example, card stock needs to go through Tray 1. Hand feed the first card into the tray, review it for quality, and then try adding a stack of cards to the tray. If you have problems, hand feed each card.

Keep me posted,

If the information I've provided was helpful, 

Give us some reinforcement by clicking the solution and kudos buttons, 

That'll help us and others see that we've got the answers!

Good Luck.

Riddle_Decipher
I am an HP Employee

Bought a HP LaserJet 140WE for my aging mother. The setup wanted me to link an HP account which shouldn't be needed so I skipped that. The printer worked fine a week, scanning, copying, printing, etc. until it spat out a page that said "This printer requires use of an hp account".

Now the printer will NOT function until I link an HP Account for it's online DRM. This means if her internet goes down, and she wants to do some work on her local network, she can't, it won't work unless she's online with an account. Why HP would FORCE this DRM is beyond me but they did. I even installed with the Full Offline Driver package but it makes no difference, the printer forces you down this path.

I work IT and have recommended ONLY HP printers for 15+ years. I guess this stops today as I can't bring myself or others to submit to this. Even Windows 11 still allows you to use it with only a local offline account. A printer should NOT need internet to function. They worked offline in offices for decades. Unless someone has a bypass, the printer will be going right back to Staples for a Cannon or a Brother. This post was mostly a warning to other users.