Inviting foreign customers to visit is an important way to directly contact potential customers, enhance customers' trust in the company, and seize business opportunities. Therefore, when foreign customers visit, we must seize this advantage and expand it infinitely, and ultimately promote cooperation between the two parties. The following is the basic process of our company receiving customers.
First, before the customer arrives, confirm the specific arrangement details of the airport pick-up. This includes but is not limited to understanding the customer's flight information, communicating with the airline or airport department to ensure that everything goes smoothly, and at the same time, we will prepare a striking pick-up sign so that customers can quickly find our staff.
After receiving the customer, we will accompany the customer to the accommodation point throughout the journey, complete the check-in procedures, and communicate the subsequent itinerary arrangements. During this period, we will also maintain close communication with customers to ensure their confidence and expectations for the trip.
After waiting for the customer to rest, pick up the customer to arrive at the company for a formal meeting, and prepare a series of important documents and materials, including company profile, latest product introduction, and detailed production process description, so as to fully convey our value proposition to the customer and establish the customer's trust in us.
After that, we can arrange professional reception staff to lead customers to visit the factory. It is important to ensure the safety and cleanliness of the tour route.
After visiting the factory, we can sincerely invite customers to discuss products and business. Fortunately, the foreign customers we received had high expectations of us. After an in-depth conversation, we soon reached a cooperation agreement.
Details to pay attention to: Understand the customer's eating habits and cultural background in advance, discuss the dining location with the customer, and the most important thing is to pay attention to the control of time rhythm to avoid delaying the customer's itinerary.